Privacy Policy
Shopiome, a brand operated by Unig Ventures, respects your privacy and is committed to protecting your personal data.
Your privacy is protected in accordance with the Digital Personal Data Protection Act, 2023, the Information Technology Act, 2000, and applicable rules there under. By using our platform, you consent to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
Personal Information
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Full name
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Email address
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Mobile number
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Shipping and billing address
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Business details (for sellers)
Transaction Information
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Order details
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Payment status
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Refund and settlement records
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Bank account details (for seller payout purposes)
Technical & Usage Information
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IP address
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Device and browser type
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Location data (if enabled)
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Website/app interaction behavior
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Cookies and similar tracking technologies
2. Purpose of Data Collection
To create and manage user accounts
To process orders, payments, refunds, and seller settlements
To prevent fraud, abuse, chargebacks, and suspicious activity
To improve platform functionality and user experience
To communicate transactional updates and promotional messages (with user consent)
To comply with applicable legal and regulatory obligations
3. Lawful Basis of Processing
We process personal data based on:
- User consent
- Performance of contractual obligations
- Compliance with legal obligations
- Prevention of fraud and financial abuse
- Legitimate business interest
5. Data Retention
Personal data will be retained only as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal obligations
- Resolve disputes or enforce agreements
Transaction and financial records may be retained for compliance and audit purposes as required under applicable Indian laws.
6. Data Security
Shopiome implements reasonable technical and organizational security measures to safeguard personal data against unauthorized access, alteration, disclosure, or destruction.
7. User Rights
Under applicable data protection laws, users have the right to:
Access
Access their personal data
Correction
Request correction or update of inaccurate data
Deletion
Request deletion of personal data (subject to legal retention obligations)
Withdraw Consent
Withdraw consent for marketing communications
Requests may be made by contacting our Grievance Officer.
9. Grievance Officer
In accordance with the Information Technology Act and DPDP Act:
Officer Name
Ms. Kalaivani
Company
Unig Ventures
Contact Email
Response Time
Within 15 business days
Have Privacy Concerns?
If you have questions about our Privacy Policy or want to exercise your data rights, please contact our Grievance Officer or use our contact form.
Contact Us