Advertisement Policy
This Advertisement Policy outlines the rules, eligibility criteria, payment terms, and compliance standards for publishing promotional content on the Shopiome platform.
All registered sellers and approved external advertisers must comply with this policy when submitting and running advertisements.
Eligibility
- Advertisements are available to registered Shopiome sellers and verified external businesses, subject to approval.
- Advertisers must maintain valid account information and comply with Shopiome's Terms & Conditions.
- Shopiome reserves the right to conduct verification before approving advertising access.
Ad Formats & Types
Available formats may include:
Featured Listings
Urgent Ads
Banner Advertisements
Sponsored Category Placements
- Sellers may choose between Standard, Featured, or Urgent ad options based on availability and prevailing pricing.
- Shopiome reserves the right to modify available ad formats, placements, duration, and pricing at its discretion.
3. Content Standards
Requirements
- Be truthful, accurate, and not misleading
- Clearly represent the product or service being promoted
- Comply with applicable Indian advertising laws and consumer protection regulations
- Not infringe intellectual property rights
- Not promote prohibited, counterfeit, unsafe, or illegal goods
Prohibited Content
- Fraudulent claims
- Discriminatory or offensive content
- Misleading price manipulation
- Financial misrepresentation
- Contact details encouraging offline payments
4. Approval & Moderation Process
- All advertisements are subject to administrative review before publication.
- Shopiome reserves the absolute right to approve, reject, suspend, modify, or remove any advertisement at its sole discretion.
- Approval of an advertisement does not constitute endorsement of the advertiser's product or service.
5. Advertisement Payments
All advertisement fees are collected by Shopiome through authorized payment service providers.
Advertisement bookings are confirmed only upon successful receipt of payment.
Advertisement placement may be prioritized based on payment type (e.g., Urgent or Featured ads) and system ranking algorithms.
Ad visibility may also be subject to performance, compliance status, seller trust score, or platform moderation policies.
6. Refund Policy for Advertisements
Advertisement fees for approved and delivered ad placements are non-refundable.
No refund shall be issued for low engagement, reduced sales performance, or change of mind.
In cases where Shopiome is unable to deliver ad placement due to a technical error attributable solely to the platform, a proportionate credit or refund may be issued at Shopiome's discretion.
7. Misuse & Abuse Prevention
- Repeated submission of misleading advertisements may result in suspension of advertising privileges.
- Attempting to manipulate rankings, duplicate urgent listings, or artificially boost engagement is prohibited.
- Advertisement privileges may be restricted or revoked in cases of high policy violation rates.
8. Booking & Availability
Ad slots may be limited and are offered on a first-come, first-served basis unless otherwise specified.
Ad durations are fixed at the time of booking and cannot be paused or extended unless specifically permitted by Shopiome.
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